Privacy policy
PRIVACY POLICY AND PERSONAL DATA PROTECTION POLICY
This charter informs you about the terms of collection, processing and use of your personal data.
GDPR – PROTECTION OF PERSONAL DATA
The company FRANCE WINE, 19 cours de Verdun, 33 000 Bordeaux is committed to collecting and processing your personal data in compliance with the European General Data Protection Regulation GDPR (effective 25 May 2018) and in accordance with the Data Protection Act (articles 39 et seq. of law 78-17 of 6 January 1978 as amended).
RIGHTS OF ACCESS, RECTIFICATION, DELETION AND OPPOSITION
We remind you that, in accordance with these regulations, you have the right to access, modify, rectify and delete data concerning you.
You can request to modify your personal data and request its deletion at any time by contacting our DPO (Data Protection Officer) at info@francewine.fr or by mail to FRANCE WINE, for the attention of the DPO, 19 cours de Verdun, 33 000 Bordeaux. Your request will then be processed as soon as possible.
COLLECTION OF PERSONAL DATA
FRANCE WINE collects the following data:
on the website: audience type data, pages visited, visit time, number of visits, etc.
contact form: name, first name, email, address, telephone, description of your request…
exchange, commercial and administrative management: personal data, email, address, Kbis,
BLOCTEL: Right to register on the opt-out list
According to the law of 6 January 1978 relating to data processing, files and freedoms and Hamon law L.223-2 of the Consumer Code, we inform you that you have the right to register on the telephone opt-out list for telephone canvassing. You can register for free on the website www.bloctel.gouv.fr
DATA PROTECTION AND FREEDOM, PERSONAL DATA
The information collected on our form is recorded in a computerized file monitored by our DPO with the sole objective of the commercial relationship. They are kept for a maximum of 3 years and are intended for customer service.
In accordance with the “Informatique et Libertés” law, you can exercise your right to access your personal data and have it rectified or deleted by contacting our DPO via this email address: info@francewine.fr
DESTINATION OF DATA COLLECTED BY FRANCE WINE
The data is collected exclusively for use by FRANCE WINE.
It is not sold or rented.
We process and store your personal data for the following purposes:
Administrative and commercial: management and monitoring of prospect and customer files, quotes, delivery, invoicing, payment.
Email marketing for FRANCEWINE: information, wishes, newsletters, event invitations, etc.
STORAGE AND DURATION OF ADMINISTRATIVE USE
For information, our Administrative Use Period (DUA) or data retention period is a maximum of 10 years after the closure of your file.
Prospect and customer data is archived in computer format on a local server with secure restricted access.
Personal data is only used by the service associated with your need and will not be shared with a third party or disclosed to a partner under any circumstances.
COOKIES
When you use the www.francewine.fr website, we may place a file called a “cookie” on your device (computer, tablet or mobile), using your browser software. It allows your computer to be identified during your next visits during its recording period. Your visit data is therefore stored. Continuing to browse implies consent to the storage of cookies on your device.
Here are the cookies used by FRANCE WINE:
Publisher Google Analytics
Purpose: audience statistics of visitors to the www.francewine.fr website
Google Analytics mainly uses proprietary cookies to generate reports on visitor (or “user”) interactions with Google Analytics client websites.
User data retention period: 14 months maximum
Click here to learn more about cookies.
REVISION OF OUR CHARTER
FRANCE WINE reserves the right to correct, modify the confidentiality and data protection charter in the event that the regulations change.
SECURITY OF OUR WEBSITE
The site www.francewine.fr is secured in https (Hyper Text Transfer Protocol Secure) via SSL certificate. This certificate ensures the security of data transfer.